Shipping & Return Policy

Welcome to Tetzo! We are committed to providing a smooth shopping experience. Please read our shipping and return policy below.

Shipping Policy

• We process all orders within 1–2 business days after payment confirmation.

• Estimated delivery time is 7 business days, depending on your location.

• Delivery times may vary due to public holidays, weather conditions, or courier delays.

• Once your order has been shipped, you will receive tracking information (if available).

Return Policy

• We offer a 5-day return policy from the date your order is delivered.

• To be eligible for a return, the item must be:

  • Unused and in its original condition.

  • Returned with original packaging and tags (if applicable).

• Items that are damaged due to misuse or normal wear and tear are not eligible for return.

Refunds

• After receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 5–7 business days.

Contact Us

If you have any questions about shipping, returns, or your order, please contact us:

Store Name: Tetzo
Support Email: tetzo.shop@gmail.com

Thank you for shopping with Tetzo!